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Frequently Asked Questions About Our Delaware Vacation Rentals

Properties are not required to have beach equipment for tenant use. It is possible that an owner or previous tenant has left items behind for others, but it is never guaranteed. We highly suggest bringing our own items for use. If it does not seem feasible to pack these items, you can rent them from companies such as but not limited to:
Gale Force Rentals - https://www.galeforcerentals.com/
Coastal Vacation Rentals - https://www.coastalrentalsde.com/
Bethany Beach Runners - https://www.bethanybeachrunners.com/

Properties in the town limits South Bethany can receive 2 additional street parking passes as long as the owner has provided them to us to maintain for the season.
Properties in the town Limits of Bethany Beach can receive 1 residential parking pass for in town Bethany as long as the owner has provided it to us to maintain for the season.
Properties in Bay View Park are only entitled to community parking passes that allow tenants to park at the front of the community on the west side of rt 1.
Properties outside of all town limits will not have parking passes provided other options for parking are listed below.
Daily parking passes for South Bethany find information at https://southbethany.delaware.gov/visitors/
Pay to park can be utilized in Bethany Beach
State Parks such as Fenwick and the Indian River inlet have lots to utilize find information at https://destateparks.com/Beaches/DelawareSeashore

Bins must stay in containers if the property has them. Recycling can not be bagged, nor can trash and recycling be mixed in either container. Do not pile additional bags on top or next to containers as they will not be picked up. Utilize the trash schedule under guest information for the proper pick-up days.

Take pictures immediately of the grill and provide them to Sandcastle. Following the pictures clean the grill or call us to schedule a contractor to come out and do so.

It is possible that a property could have accumulated these items from the owners or prior tenants. We do not guarantee any will be in the home and suggest bringing these items. Items such as toilet paper, paper towels, trash bags, soap, detergents of any kind, shampoo, bodywash, etc. are not provided for your stay.

Check in starts at 3:00PM. Cleaners, Inspectors, Contractors, and Vendors all have to be completed with the property before we can allow tenants in. If the property is not ready at 3:00PM we have until 5:00PM to be on the premises. We do not provide guarantees on early check ins and if a property is available early, we will give you a courtesy call to let you know. Once the property is ready you will pick up all information needed at our office. If you will not arrive before our office closes call the office so we can advise you on our lockbox.

We do not provide late check outs and there is a $50.00 fee for every half hour you are late past check out time.

Mandatory Fees

  • Rental Tax dependent on property selection
  • Processing Fee
  • Accidental Damage Insurance
  • Security Deposit (refundable)
  • If applicable
    • Pet Security Deposit ( refundable )
    • Pet Fee

Optional Fees

  • Linen and Towel Rental (customizable)
  • Travel Insurance

Please call the office for further information.

Testimonials

Sandcastle has been managing my 2 properties for 10 years now and I have always found them to be responsive to my needs as an owner and those of my guests. I have come to accept that in this business there are always people who will never be pleased but I believe that the Sandcastle Team does their very best to ensure that all guests have a great vacation!

Ria Malinak

We have been using Sandcastle Realty for a number of years to rent a house for our vacation. The employees are always friendly, helpful and responsive. If we have had any issues with a rental they are always quick (even on weekends) to reply and do everything to resolve the issue quickly and completely, including following up to ensure that the issue is resolved. We always know our vacation is in good hands with them.

Barbara Wright

I had a very positive experience with Sandcastle Realty. I had a number of requirements for our summer rental, and the owner of Sandcastle walked us patiently through the available listings until we found one that suited our needs. We found a place that satisfied our price range, room number, animal-free condition and distance to the beach. I look forward to working with them again

Tim Collins

Sandcastle has been handling management and rental of our beach property for 10 yrs. We have always been happy with their friendly and competent service.

Greg Friedman

Have been dealing with the folks at Sandcastle and they always try to help me out! Thanks to them for being patient and helpful and answering all my questions! I recommend them if you are looking for a nice rental in the Bethany Beach area!!!

Linda Hackman